Frequently Asked Questions

Dates for Academic Year 2024/25 MSc programmes 

The academic year commences on 9 September 2024, with induction week for Liverpool-based MSc programmes.

The online MSc Global Health starts on 2 September 2024.

Applying to us

Is there an application deadline?

We advise early application to ensure applicants can secure their place and plan their studies, finances, travel and accommodation. Early application is essential if you are also applying for a scholarship of any kind.  Normally, applications remain open but we will update our webpages if courses are full for the current intake.  If the course is full, you may be made an offer for the following year.

International students should ensure they apply at least four months before the course start date to enable time to arrange finances and visa.

International applications for campus based Master’s programmes will close in mid July 2024.

LSTM Postgraduate Research (PGR) Programmes

Candidates for postgraduate research degrees can submit enquiries to in the first instance for entry to October, February, and August programmes. Candidates are encouraged to proactively contact academic supervisors to present research proposals for prospective collaboration.

What documents do I need to submit as part of my application?

We need to see the following documents:
1.         Copy of your passport or official identification
2.         Copy of your degree certificate and transcripts and/or your highest level qualifications. 

             If you have not yet finished your qualification, please send or upload transcripts to date.
3.         Evidence of English language (for international students)
4.         Well written personal statement or answers to our personal statement questions.
5.         Contact details of two professional referees.

Can I post my transcripts to LSTM?

We do not advise posting original documents. Please send scanned copies of your documents along with your application to our Admissions Team.

If you have already posted transcripts, please can you resend these as electronic versions to

Can I study a course online?

We offer a fully online MSc Global Health.  You can also view and apply for our other online programmes on our website 

Can I intercalate with any of your MSc programmes?

We encourage applications from intercalating medical, dentistry and veterinary students onto a number of our Master's programmes. 

You can find more information about intercalation here.

How can I track the status of my application?

You can track your application status by logging onto MyLSTM here. There is a forgot password assistance on this page in case you have forgotten it.  Your username is your email address.

Can I defer my offer?

If you wish to defer, please advise us at  It is only possible to defer once across academic years. 


Fees are confirmed for 2024/25 academic year and full details can be found on our fees page 

Tution Fee Deposit

Can I get a refund on my tuition fee deposit if I am unable to attend the programme or travel?

No. Deposits are non-refundable but can be deferred to the following year or transferred to another LSTM programme.

Candidates for postgraduate research degrees are not required to make an advance deposit or payment of full fees prior to registration on their programme so therefore would not be eligible for a refund.

English Language Requirements

I have taken my English language test but have not received the results?

Please check the test provider’s website as this should provide details around what arrangements are in place.  Normally, results are available within 15 working days.

What should I do if I am unable to access English Language proficiency tests where I live?

We advise that you visit the websites of key providers for further updates:

Some providers have free online practice sessions during this period that include free computer-delivered IELTS familiarisation test (link is external) and their free IELTS practice tests. Free TOEFL test preparation resources (link is external) are also available to support students preparing to take a TOEFL iBT test. 

Will LSTM exercise more flexibility on accepting other English language tests?

LSTM recognises a number of English language tests, including TOEFL iBT, Pearson PTE and IELTS. In response to the disruption caused by the pandemic, we are now able to accept the following online tests: 

Full details of all acceptable English Language tests are available on our web page.

English Language Waiver – Am I eligible?

For online programmes and professional diplomas only, we can accept alternative forms of evidence for English Language.  This can include school certificates (see list), education criteria (if your degree was taught in English) or via work criteria. Full details of this Waiver Scheme are found here. 


How do I apply for a scholarship?

The link to our scholarship form is only provided to applicants who hold a conditional offer. 

When do scholarships open for applications?

Scholarships normally open in January annually.

Am I eligible for a scholarship?

We advise all students to apply for scholarships. Eligibility is determined by a scholarship panel.  You can also see the full list of scholarships and eligibility on our website 

When will I hear about my scholarship application?

LSTM scholarships have a deadline of the 31 March annually.  All applicants, successful or unsuccessful will normally hear the outcome in early May.

Do I need an unconditional offer from LSTM to apply for Chevening/Commonwealth?

You can make an application to Chevening and Commonwealth scholarships at any time.  If you are successful and become shortlisted, then you will require an unconditional offer. This means an offer from LSTM where the only outstanding conditions are financial and would be met by the funder.


How do I get more information on accommodation?

We work with Liverpool Student Homes (LSH) who will support you in your search for accommodation:

We advise students to use LSH as they offer support services that would not necessarily be available with other providers or private accommodation providers.

You can contact them here:

How will I find suitable accommodation?

LSTM does not own its own accommodation. However, we work closely with Liverpool Student Homes (LSH) to make sure you receive professional guidance around a variety of accommodation options.  LSH strive to ensure that you will have a positive experience living and studying in Liverpool.

If you would like to live with other LSTM students, check out the LSH discussion boards .

International Students

What are my options if I am unable to travel to Liverpool and arrive on time for the start of a programme?

There are several options to consider:

    • Where there is good reason, we will exceptionally allow a short period of late arrival for some programmes subject to prior approval.  However, this is very much a last resort and would only cover a few days.
    • Defer your postgraduate course to the following year. If you choose to do this, you won’t need to apply again. You will need to email (link sends e-mail) and our admissions team will process this deferral request.  Please note, students can only defer once.
    • Withdraw your application.

Please do contact if you wish to discuss your situation. We will endeavour to provide as much support as possible in order to aid your decision.

Visa Information

When will I receive my CAS?

LSTM issue CAS or Confirmation of Acceptance of Studies to international students who have met all conditions from June onwards. Part of our practice is to also check your bank statements and previous visa history to ensure you are best placed to achieve a successful outcome at your visa appointment.

What documents do I need to provide to you as evidence of funding?

Evidence of funding is provided by a copy of your bank statement. This must be in your name (or a parent/spouse) and funds must have been in your account for a minimum of 28 days. The funding also needs to be in a UKVI approved bank and financial institution.

Student Experience & Support

What type of support do you provide for students?

The Student Support team is here to support you throughout your programme. They have many different functions and are here to ensure that you feel personally supported and have an excellent student experience. We provide information and guidance around adjustments for students with disabilities, one to one mental health and wellbeing support, links to psychoeducation resources and eBooks, careers and professional skills building opportunities, networking events and social activities.

What will my student experience look like?

LSTM is committed to providing you with the best possible student experience that you can have during your studies. There will be a mixture of face-to-face and online activities as well as opportunities to meet with staff at LSTM to provide you with all your support needs whilst ensuring your safety and wellbeing.

We understand the importance of socialising and making friends whilst studying. During the LSTM induction there will be opportunities to connect with your peers as well as other LSTM students through a variety of sessions that will be delivered face-to-face or online. LSTM is committed to ensuring that you feel part of our community that you are able to network and make friends.

What types of face-to-face and online support do you have in place for students?

The Student Support team provide drop-in sessions, bookable one to one disability support appointments and mental health and counselling sessions. In most instances, sessions can be offered over the phone, email, or Skype for Business and Microsoft Teams, as long as it is safe to do so and time differences allow for this.

What support is available for students with disabilities?

Students who disclose a disability to LSTM will be invited to complete and return a Learner Support Questionnaire. Once we have received this information you will be invited to discuss your individual disability-related information either over the phone, via Skype for Business or Microsoft Teams.

Module tutors ensure materials and teaching sessions are as accessible as possible and have access to a range of good practice guidance and technology assistance.

If you are a student from the UK, and require specific software and/or equipment, we advise that you apply for Disabled Student Allowance (DSA) as soon as possible as the application process can take up to 14 weeks.

Can I access healthcare in the UK?

Yes, all international Master’s students must pay the NHS levy as part of the visa process. In addition, all international students must register with a GP (General Practice Doctor) once in the UK.

Library provision

What type of library provision will be available for students?

We have moved our enquiry service for staff and students online. We encourage people to make use of online resources, such as eBooks and journals. Please email the Library team if you have any questions. sends e-mail)

Wherever possible we will provide electronic copies of key textbooks. A ‘Click and Collect’ service will be in use.